SUPPORT HUB / CONTACT GAMELENS

Talk to our analysts.

Data integration, tactical questions, or custom match analysis – routed to our lead analysts.

EMAIL
tactics@gamelens.com
LIVE CHAT
MON-FRI 09:00-18:00 GMT
PHONE
+44 (0) 20 7946 0123
HOURSMON-FRI 10:00-18:00
LOCATIONLONDON, UK
FORM / ANALYTICS CONTACTREQUIRED *
TYPICAL REPLY < 6h
[GL-09] COMMON INQUIRIES

Tactical clarity, data-led precision.

Everything you need to know about our analytics engine. If your question isn't listed, our team is ready to discuss your specific tactical requirements.

Contact our team

Our engine processes telemetry in sub-second intervals. We utilize edge-computing nodes to ensure that tactical insights are delivered to your dashboard with minimal delay, regardless of match intensity.

sub-second latencyedge-compute

Yes. Our API supports seamless integration with standard scouting platforms via RESTful endpoints. Enterprise clients receive dedicated support for custom data pipeline mapping.

REST APIJSON/CSVSCIM 2.0

We guarantee 99.99% uptime during match windows. Our infrastructure is built to scale automatically during high-traffic fixtures, ensuring your tactical team never loses access to live insights.

99.99% uptimeauto-scalingRTO < 5m

All tactical data is encrypted at rest using AES-256. For our Pro and Enterprise tiers, we offer customer-managed encryption keys to ensure total control over your proprietary match insights.

AES-256BYOK available

Every subscription includes access to our library of tactical templates. Enterprise users can request bespoke visualization modules tailored to their specific club philosophy.

custom templatesSVG export

Your match data belongs to you. You can export all historical analysis, player metrics, and tactical reports in structured formats at any time without restriction.

JSONCSVno rate limit

Yes. You can scale your access up or down at any time. Prorated adjustments are applied automatically to your next billing cycle, ensuring you only pay for the data you need.

proratedself-serve

We support the next generation of analysts. Verified youth academies and academic research programs are eligible for significant discounts on our core analytics suite.

50% off youthacademic tier

We offer regional data residency options for all Enterprise clients. You can pin your data to specific geographic clusters to comply with local data governance requirements.

EU-WestUS-EastAP-South
NETWORK · ANALYTICS

Four tactical hubs. Total coverage.

gamelens processes match data from four dedicated tactical hubs: London GL1, Madrid GL2, Milan GL4, and Berlin GL3. Each hub integrates direct match feeds into our proprietary engine — no latency, no noise, just pure tactical clarity between the pitch and your dashboard.

  • PRIMARY HUB
  • DATA NODE
  • TACTICAL LINK
  • ·MATCH FEED
GL1 · LONDONGL2 · MADRIDGL3 · BERLINGL4 · MILAN
COORD · GRID
ACTIVE
PITCH · MAPPING
4 HUB · 12 NODE
GL1
LONDON
Europe · Tactical
0.42ms · p50
GL2
MADRID
Europe · Tactical
0.51ms · p50
GL3
BERLIN
Europe · Tactical
0.38ms · p50
GL4
MILAN
Europe · Tactical
0.46ms · p50